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Hurt in a car accident while working?

If you were driving for work when the accident happened, it's usually a workers compensation claim first. A CTP claim may still matter, especially if another driver was at fault.
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In short

  • Driving for work? You generally claim workers compensation through your employer's insurer first.
  • If another driver was at fault, you may still be able to claim damages from their CTP insurer.
  • Commuting crashes depend on the facts.
  • Get advice before you settle either claim.

The short answer

If your motor accident is also a work injury, for example you were driving for work, you generally need to claim workers compensation through your employer's insurer first. CTP statutory benefits are generally not payable where workers compensation is available.

You may still be able to claim common law damages against the at-fault driver's CTP insurer, so get legal advice.

Commuting

Journeys to and from work are covered by workers compensation only in limited circumstances, generally where there's a real and substantial connection between your job and the accident. Whether a commuting crash is a workers compensation claim, a CTP claim or both depends on the facts.

Two schemes, two sets of paperwork

Workers compensation uses a certificate of capacity from your treating doctor. A CTP claim uses a Certificate of Fitness.

If you have both claims, you may have to repay workers compensation from a CTP settlement. Get advice before settling either claim.

Where we fit

If you were hurt at work (including driving for work), it's usually a workers compensation claim, which is a different scheme. We can point you to the right help.

If another driver was at fault, we can help with the CTP side and, if you want one, introduce you to an independent CTP lawyer.

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Legal help

Does your claim need a lawyer?

Often not. It tends to matter when a claim is denied or disputed, when there's a damages claim, or when an injury is serious.

  • We'll go through the insurer's letter with you, help you get your paperwork together and keep track of your dates.
  • If your case calls for it, we can introduce you to an independent CTP lawyer experienced in motor accident claims. You decide whether to go ahead.
  • Many claims never need a lawyer. For some statutory benefits questions, the CTP Legal Advisory Service can advise.

We're not a law firm or a medical practice. If your case calls for it, we can introduce you to an independent CTP lawyer or a doctor experienced with CTP claims.

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We use these details to call you back and help with your CTP claim, or for a directly related purpose you'd expect. We only share them with a provider you agree to, with the services that run our website, forms and email (some may be outside Australia), or where the law requires. Our Privacy Policy explains how to access or correct your information and how to complain.

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General information, not legal advice. Time limits apply. Get advice about your own situation.

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Prefer a call back?

We use these details to call you back and help with your CTP claim, or for a directly related purpose you'd expect. We only share them with a provider you agree to, with the services that run our website, forms and email (some may be outside Australia), or where the law requires. Our Privacy Policy explains how to access or correct your information and how to complain.

Independent service · Usually within 1 business day

A man in a parka checking his phone, standing in front of parked trucks

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